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Revocation policy

Right of revocation:

You are allowed to cancel your declaration of contract within fourteen days without giving reasons. The right of revocation lasts fourteen days and starts from the day when the goods were taken in possession by you or a third party, who is not the deliverer. To make use of your right of revocation, please contact us

Engelmann Media GmbH
Wandweg 1
44149 Dortmund
Germany

e-mail: office[at]engelmann.com
tel.: +49-231 – 979799-55
fax: +49-231 – 979799-56

with a clear statement (e.g. Amazon return request, letter, fax, e-mail) in which you inform us about your decision to cancel the contract. For this issue, you can use the form below. To comply with the time limit, it is sufficient that the notification concerning the exercise of the right of revocation is sent out before expiry of the revocation period.

Consequences of revocation:

If you cancel the contract, we have to return any payments which we have received from you immediately and latest within fourteen days from that day on, when we have received your notification of revocation. This also concerns the delivery costs (with the exception of additional costs which result from a special kind of delivery different from our normal, cheap standard delivery). For repayment, we make use of the same means as you have used for your transaction unless we did not expressly arrange something different with you. We will in no case charge a fee from you.

We are allowed to refuse the repayment until we do receive back the goods or until you send us a proof that you have returned the goods, depending on what is the earlier point of time. In all cases, you have to return the goods within fourteen days from that day on when you have informed us about your cancellation of the contract. The time limit is complied, if you send off the goods before the expiry of time limit. You have to pay the costs of returning the goods.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods. The right of revocation does not exist in case of contracts concerning the delivery of audio- and video recordings or software which are unsealed by the customer as well as contracts for customer designed products or goods which cannot be returned due to their physical constitution such as downloads of audio files, eBooks or software (§ 312d Absatz 4 Nr.1 und 2 BGB).

- End of revocation policy

Revocation form

(If you want to cancel the contract, please fill in the form below and send it to us.)

To
Engelmann Media GmbH
Wandweg 1
44149 Dortmund
Germany

e-mail: office[at]engelmann.com
tel:: +49-231 – 979799-55
fax: +49-231 – 979799-56

With this notification, I/we (*) would like to cancel the contract concerning the purchase of the following goods (*)/ the provision of the following service (*)

Ordered on (*)__________ / received on (*)__________

Customer’s name(s)_______________________________

Customer’s address(es)

____________________

____________________

Customer’s signature (only if sent out as letter)

Date:

____________________
(*) Delete as applicable


Hint:
The goods shall be returned in original packaging with all the accessories and packaging components. If this is not possible, please use a protective packaging to secure a safe transport. Damages and impurities of the returned goods should be avoided. Please note that the right of revocation and its consequences are of course independent on the consideration of this hint. This hint only serves to simplify the return process.


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